Step by Step Instructions

Go to Config tool and you may find the model right here.

[![](https://dahuawiki.com/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/thumb/7/7a/Identify_model1.png/500px-Identify_model1.png)](https://storage.crisp.chat/users/helpdesk/website/dc35db5d-d2ef-4b6a-9e7b-62a181dddef8/e7340a4f-8774-488a-8334-2cfe58613892.png)

Click on the tool icon.

[![](https://dahuawiki.com/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/thumb/7/72/Identify_model2.png/500px-Identify_model2.png)](https://storage.crisp.chat/users/helpdesk/website/77321aff-9b2b-4af2-894a-8a1971b8cfbb/c81401fe-b89e-4a68-87be-d31db24986af.png)

Click on SysInfo, and you may find the Serial No. and the Device model here.

[![](https://dahuawiki.com/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/thumb/3/37/Identify_model3.png/500px-Identify_model3.png)](https://storage.crisp.chat/users/helpdesk/website/6d82ce3d-b531-451f-817f-aacab5d266af/78006822-d728-4945-9609-6e05b28860d3.png)

Another way is to go into web browser and check for device model and number

Log into the device via Internet explorer.

[![](https://dahuawiki.com/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/thumb/f/f9/Identify_model4.png/500px-Identify_model4.png)](https://storage.crisp.chat/users/helpdesk/website/39f962e8-e915-4f4a-9a07-310892eeda97/87a62392-5eea-4202-a8a7-47097f353811.png)

Go to Setup.

[![](https://dahuawiki.com/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/thumb/7/72/Identify_model5.png/500px-Identify_model5.png)](https://storage.crisp.chat/users/helpdesk/website/04ca18c9-f97a-4731-a06c-996d76269109/2b5d4dff-1d10-449b-9f31-c12c46c31c8c.png)

Go to Information and then go to version.

[![](https://dahuawiki.com/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/thumb/1/19/Identify_model6.png/500px-Identify_model6.png)](https://storage.crisp.chat/users/helpdesk/website/4332f1bd-6110-4636-80e0-f51d7382b7af/2a9d4812-d675-4a9e-bd65-ea42bed6dc54.png)

Or you can just look at the back of the device.

[![](https://dahuawiki.com/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/thumb/f/fd/Identify_model7.png/500px-Identify_model7.png.jpeg)](https://storage.crisp.chat/users/helpdesk/website/9a3a6a69-1d9f-48c9-85ad-e24fb6217beb/2169894f-3971-45f4-aa8a-3ce60b0e115f.png)
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