Some settings will cause motion detection not detected

When you have some issue with motion detection, please check these settings.

Check if you have enabled the motion recording:

[![](https://s3.amazonaws.com/uploads.intercomcdn.com/i/o/15294331/9d02132a9cf9db1c010d6108/index.php%3Faction%3Dajax%26amp%3Bf%3D%252Fc%252Fca%252FNVRiSettingStorageScheduleRecord.png%26amp%3Brs%3DSecureFileStore%253A%253AgetFile%26amp%3Btitle%3D-)](https://storage.crisp.chat/users/helpdesk/website/543ad0ed-401a-46e4-97d5-15fa04736023/a2ccd1bd-3792-4e18-ba10-f36699513270.png)

Check if you have enable the motion detection and record channel:

[![](https://s3.amazonaws.com/uploads.intercomcdn.com/i/o/15294343/a651e1081c5030959c5a90f1/index.php%3Faction%3Dajax%26amp%3Bf%3D%252Fc%252Fcd%252FNVRiSettingEventVideoDetectMotionDetect.png%26amp%3Brs%3DSecureFileStore%253A%253AgetFile%26amp%3Btitle%3D-)](https://storage.crisp.chat/users/helpdesk/website/0284eb26-08ce-425e-b165-af21379bbbc2/0586511e-aaa7-457f-bf7b-d633a3d0cb1a.png)

Please check if detection time is right:

[![](https://s3.amazonaws.com/uploads.intercomcdn.com/i/o/15294354/ba383738e08af6c86d8f8703/index.php%3Faction%3Dajax%26amp%3Bf%3D%252Fthumb%252F8%252F82%252FDetectionTime.jpg%252F668px-DetectionTime.jpg%26amp%3Brs%3DSecureFileStore%253A%253AgetFile%26amp%3Btitle%3D-)](https://storage.crisp.chat/users/helpdesk/website/8cdf28bf-46f2-4d80-a0cc-7bdb921d5cf8/b8ff5d49-a735-4b66-bdb0-6f722655cdf1.jpeg)

Please check if the sensitivity and threshold are set correctly:

[![](https://s3.amazonaws.com/uploads.intercomcdn.com/i/o/15294362/1dd707d53223315def6c3836/index.php%3Faction%3Dajax%26amp%3Bf%3D%252Fthumb%252Fe%252Fe6%252FSensitivityandThreshold.jpg%252F668px-SensitivityandThreshold.jpg%26amp%3Brs%3DSecureFileStore%253A%253AgetFile%26amp%3Btitle%3D-)](https://storage.crisp.chat/users/helpdesk/website/ae2a37dd-8590-4308-a525-9bd04897b816/76488af9-acfa-4479-b404-34dd82325e2e.jpeg)

Ensure Record is enabled:

[![](https://s3.amazonaws.com/uploads.intercomcdn.com/i/o/15294379/5eb01cfc78cc5a8a19132a89/index.php%3Faction%3Dajax%26amp%3Bf%3D%252F5%252F5b%252FNVRiSettingStorageRecord.png%26amp%3Brs%3DSecureFileStore%253A%253AgetFile%26amp%3Btitle%3D-)](https://storage.crisp.chat/users/helpdesk/website/bb42030d-8d0b-4b02-b5c7-ddcbc322557a/10646de9-7d75-474b-b053-629d31804f54.png)
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